Delivery Information

Reliable flower delivery across Pretoria & Centurion 
Clear, simple delivery guidelines to help you order with confidence

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🌿INTRO

At Eros Florist, we are committed to delivering your flowers with care, reliability, and attention to detail. Below you’ll find everything you need to know about our delivery service, including areas, timing, and other important delivery information to ensure a smooth experience.

🌸 Where We Deliver

We offer same-day flower delivery across Pretoria and Centurion, including:

👉 If you are unsure whether we deliver to your area, please contact us and we will gladly assist.

Same-Day Delivery

  • Order before 1PM for same-day delivery
  • Monday to Friday: 08:00 – 17:00
  • Saturdays: 08:00 – 13:00
  • Deliveries may continue after closing hours until all scheduled deliveries are completed

👉 During peak periods (e.g. Valentine’s Day, Mother’s Day), earlier cut-off times may apply.

🌿 Delivery Fees

Delivery fees are based on distance and delivery location.

  • Standard delivery fees apply to most Pretoria areas
  • Certain outlying or extended areas may carry a higher delivery fee
  • All delivery fees will be confirmed before your order is processed

👉 We always aim to keep delivery fair and transparent.

🌿 Additional & Extended Delivery Areas

In addition to our main delivery zones, we also service a number of surrounding and outlying areas.

👉 Delivery to these areas is available on request and may carry a higher delivery fee, depending on distance, and may exclude same-day delivery options.
🌸 East & Surrounding Areas

  • Mooikloof
  • Grootfontein

🌿 North-East & Roodeplaat Areas

  • Roodeplaat

🌸 North & Akasia Areas

  • Karenpark
  • Chantelle
  • Soshanguve
  • Mabopane
  • Rosslyn
  • Ga-Rankuwa

🌿 West & Surrounding Areas

  • Pretoria West (extended areas)
  • Andeon
  • Claremont
  • Atteridgeville

🌸 Centurion & Surrounding Areas

  • Amberfield
  • Celtisdal
  • Laudium
  • Erasmia

👉 Please contact us via WhatsApp or phone to confirm availability and delivery timing.

🌸 Important Delivery Information

To ensure a smooth delivery, please provide:

  • Correct recipient name and contact number
  • Full delivery address (including estate or complex details if applicable)
  • Any special delivery instructions

For estates, offices, and hospitals:

  • Access procedures may apply
  • Deliveries will be made to reception/security where required

🌸 If No One Is Available

If the recipient is not available at the time of delivery:

  • We may contact the recipient directly
  • Delivery may be made to a neighbour, reception, or security
  • A redelivery fee may apply if a second delivery attempt is required

We’re Here to Help

If you have any questions about delivery, special requests, delivery information, or area coverage, please contact us:

Our team is always happy to assist you.

🌿 Delivery Timing

Deliveries are scheduled according to our delivery routes to ensure efficiency and reliability across all areas.

  • Deliveries take place throughout the day
  • While we do not offer guaranteed delivery times, we always aim to complete all deliveries within the day
  • Time-sensitive deliveries can be requested, and we will do our best to accommodate where possible

👉 Our route-based system allows us to maintain reliable service across Pretoria and surrounding areas.

🌿 Our Freshness Promise

We source our flowers fresh from the market multiple times a week, ensuring every arrangement is vibrant, seasonal, and beautifully presented.

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